Privacy Policy

1 Introduction & Scope

This Privacy Policy applies to the acc44 platform (https://acc44.app) and all associated apps and services. acc44 is a trusted online betting platform for users in Bangladesh. We place the highest priority on our members' privacy and are committed to being fully transparent about how your personal information is handled.

By accessing or registering on acc44, you are deemed to have accepted this Privacy Policy. Please read it carefully before using the platform.

This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. acc44 may update this policy at any time, and the date of the latest revision will be noted at the top of the page.

2 What Information We Collect

Acc44 collects your information through various means. Below is a detailed breakdown of what data we collect and why:

We only collect information that is genuinely necessary to provide our services. We do not gather unnecessary or excessive personal data.

3 How Your Information Is Used

Acc44 uses the information it collects for the following purposes. In every case, our goal is to ensure the best possible experience and protection for you:

• Account Management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• KYC Verification: To verify identity and prevent money laundering.
• Customer Support: To handle complaints and resolve issues.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
• Fraud Detection: To detect suspicious activity and maintain platform security.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To improve app and website performance.

4 Data Sharing & Disclosure

Acc44 may share your personal information with third parties only in very limited circumstances and under strict controls. Your data will not be disclosed outside of the cases listed below:

• Payment Processors: Minimal data is shared to process transactions with Mobile Banking, Nagad, Rocket, or your bank.
• Identity Verification Service: With licensed institutions for the KYC process.
• Legal Authorities: As required by legal orders or investigations in Bangladesh.
• IT Service Providers: For server hosting and technical support — however, they are not permitted to use your data for their own purposes.

When sharing data with third parties, acc44 ensures they adhere to the same privacy standards. Any third party that misuses your data for their own purposes bears full responsibility for doing so.

5 Cookies & Tracking Technologies

Acc44 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and monitor site performance.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Used to identify which parts of the site are experiencing the most issues.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps improve our services by analyzing user behavior.

You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of certain acc44 features.

6 Data Retention Period

Acc44 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

• Transaction data: retained for up to 5 years.
• KYC and identity verification documents: up to 5 years.
• Customer service communication records: up to 2 years.
• Login & security logs: retained for up to 1 year.

7 Your Rights

Under acc44's Privacy Policy, you have several important rights regarding your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can temporarily pause the processing of your data.
• Right to Object: You may object to marketing messages or specific processing activities.
• Right to Data Portability: You can request a copy of the information we hold about you.

To exercise any of these rights, contact our support team. Requests are typically handled within 7–14 business days.

8 Security Measures

Acc44 uses industry-standard security technologies to protect your information. Our security framework is regularly updated and tested:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & Intrusion Detection Systems: To prevent unauthorized access.
• Encrypted Database: Stored data is kept in an encrypted state.
• Regular Security Audits: External security experts regularly audit our systems.

9 Children's Privacy

Acc44's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated data will be deleted.

If you believe your child has registered on acc44, please contact support right away. We will resolve the matter as quickly as possible.

10 Policy Changes & Contact

Acc44 may update this Privacy Policy as needed. For significant changes, you will be notified via your registered email or an in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns about this Privacy Policy, please reach out to our support team:

• For privacy-related complaints, please email us with the subject line "Privacy Complaint".
• Data deletion requests are typically processed within 14 business days.
• Identity verification may be required for all requests.